Privacy Policy

At Tanaport.shop, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or place an order with us.

1. Information We Collect

When you interact with our store, we may collect:

  • Full name

  • Phone number

  • Delivery address

  • Order details

  • Payment preference (e.g. Cash on Delivery)

  • IP address and basic device information

We only collect information necessary to process and deliver your order.

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Contact you about your orders

  • Improve our services and customer experience

  • Prevent fraud or misuse of our platform

3. Cash on Delivery (COD)

We offer Cash on Delivery as a payment method across Tanzania. Your contact and delivery information is only used to fulfill your order and is kept secure.

4. Information Sharing

We do not sell or rent your personal information. We may share your details with:

  • Delivery partners (to ensure your order reaches you)

  • Customer service providers (only when needed to support your order)

All partners are required to keep your data confidential.

5. Data Protection

We take reasonable steps to protect your personal data from unauthorized access or misuse. Your information is only accessible by authorized personnel.

6. Your Rights

You have the right to:

  • Know what personal data we have

  • Request corrections to your data

  • Ask for your information to be deleted

  • Opt out of future marketing communications

To request any of the above, please contact us at support@tanaport.shop or via our contact page.

7. Cookies & Tracking

We may use cookies to improve your browsing experience. These help us understand how our site is used and improve functionality.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Any updates will be posted on this page with a new effective date.

9. Contact Us

For any questions or concerns about your data or our privacy practices:

Email: support@tanaport.shop
Phone: +255-745-554-50
Website: https://tanaport.shop