Terms & Policy

These Terms & Policy govern your access to and use of Tanaport.shop. By using our website or placing an order, you agree to the terms below.

1. Use of the Website

By using this site, you confirm that:

  • You are at least 18 years old or have permission from a guardian.

  • All information you provide is accurate and complete.

  • You will not use the website for any unlawful purpose.

2. Orders & Payments

  • All prices shown include applicable taxes (if any).

  • We offer Cash on Delivery (COD) service across Tanzania.

  • Once an order is placed, we will contact you to confirm before dispatch.

  • We reserve the right to cancel any order in case of errors, fraud suspicion, or product unavailability.

3. Delivery

  • We aim to deliver orders within [Insert typical delivery time, e.g., 2–5 business days].

  • Delays may occur due to location, weather, or courier issues.

  • You agree to provide accurate address and phone information to ensure delivery.

4. Returns & Refunds

  • You may return an item within [Insert timeframe, e.g., 3 or 7 days] of receiving it if it is defective or incorrect.

  • Products must be unused and in original condition.

  • Contact us at support@tanaport.shop or [Insert WhatsApp/phone number] to initiate a return.

  • Refunds (if applicable) are made after the product is returned and inspected.

5. Product Descriptions

We try to ensure all product descriptions and images are accurate. However, slight variations may occur. If you are unhappy with a product, please contact us.

6. Privacy

Your personal information is protected according to our Privacy Policy. We do not sell your data. Please review our Privacy Policy [link] for full details.

7. Intellectual Property

All content on this website (images, logos, text, design) is owned by Tanaport and may not be copied or used without permission.

8. Changes to These Terms

We may update these Terms from time to time. Continued use of our site means you accept the latest version.

9. Contact Us

If you have any questions or concerns about these Terms or your order, please contact:

Email: support@tanaport.shop
Phone/WhatsApp: +255-745-554-50
Website: https://tanaport.shop